Manage your records with GRR

Government Records Repository

Welcome to the Government Records Repository (GRR), a world-class storage service and facility for semi-active records created by NSW public sector bodies, including government agencies, local councils, public hospitals and universities.

Located within the Western Sydney Records Centre at Kingswood, GRR is a secure, modern and centralised records centre, providing for the special storage requirements of records, their retrieval, and ultimately their disposal, using the most economic methods.

The GRR was established in 1974, when the former Archives Authority of NSW began operating from this site. The complex now covers 50,000 square metres with 500 linear kilometres of shelving and meets recognised international best-practice standards. Records are protected from damage by fire, flood, vermin or unauthorised access, and stored on metal shelving in a range of climatically stable environments, including low-temperature vaults for computer and film media. There is full electronic surveillance, sprinkler and gas fire prevention systems, rapid fire detection systems and landlines to the local fire brigades. State-of-the-art building monitoring systems reinforce this impressive array of security features.

We also offer fast and reliable retrieval and transport services, delivering and collecting records using our fleet of unmarked vehicles and our own uniformed couriers. Requests for the return of records can be made by telephone, email or web and a number of delivery options are available, including guaranteed delivery within two hours.

Client services

If you are experiencing difficulties logging on to GRRWeb please contact our Customer Service team on +61 2 8805 5325.

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After-Hours retrieval procedures

If you would like to register for the After-Hours retrieval service, please contact Customer Service on +61 2 8805 5325.